TESTCIRCLE · POLICIES
Delete your TestCircle account
You can request account and associated data deletion here, even if you have uninstalled the TestCircle Android app.
Send a deletion request
Email hello@testcircle.app from the email address you use to sign in to TestCircle. Use the subject TestCircle account deletion request and tell us you want your account and associated personal data deleted.
Request account deletion by email
If your email app does not open, copy the address and subject into your usual email service. You do not need to reinstall the app or create another account. Do not send your password, email sign-in code, bank account number, or identity documents.
What happens next
TestCircle support reviews requests manually and verifies that you own the account. If you cannot use the original sign-in email, contact the same address and explain the situation; we will arrange an ownership check. We will reply with the next steps and confirm when the request has been completed.
Your Android and website sign-ins use the same TestCircle account. Account deletion affects both, including tester and developer access. Tell us about any active assignments, unpaid compensation, or open project disputes so support can explain how they will be handled.
Opening this page or drafting an email does not submit the request. Send the email to start the process. Signing out or uninstalling the app does not delete the server account.
Account data and retained records
The request covers the account identity, profile and device details, saved payout destinations, and associated testing reports, feedback, and uploaded evidence. We also review associated records held by our service providers.
Some payment, dispute, security, fraud-prevention, or legally required records may need to be retained. We will explain any retained information, the reason, and the applicable retention period when processing your request. Retained records are restricted to the relevant purpose; this is not a promise of immediate deletion of transaction records or backups.
Local encrypted report drafts and the device session are cleared when you sign out. You can also remove local app data through Android settings. See the TestCircle privacy policy for how the service handles information.