Privacy policy

1. Information we collect

• Account information such as your name, email, sign-in provider and email-verification status.
• Profile and project information you submit, including testing email, device details, app links, package identifiers, tasks and access information.
• Tester applications, enrollment confirmations, daily reports, feedback, screenshots and recordings you choose to upload.
• Order and payment references, amounts, currencies, payment status, fee adjustments, and payout or refund records needed to administer projects.
• Optional tester payment details: the account-holder name and UPI ID, Indian bank name, account number and IFSC, or PayPal email you save for tester compensation.
• In-app notification messages, delivery times and read status for project and payment updates.
• Support enquiries, follow-up notes, and correspondence you send us.
• Technical and activity information, including browser/device category, page visits, timestamps, broad country information, referral or campaign attribution, and named product actions.

Checkout providers handle card and checkout payment credentials; TestCircle uses transaction references and payment status to confirm orders. Tester payout destinations are collected separately when you choose to save them in your profile. Avoid putting card numbers, passwords, identity documents or unnecessary personal information in testing reports.

2. Why we use information

We use information to authenticate you, coordinate tester access, deliver project tasks and feedback, review completion and compensation, confirm payments, deliver in-app updates, resolve disputes, respond to support requests, prevent abuse and improve the service. We use device and access information to match testers with appropriate projects.

3. Who can see project information

Developers can see information relevant to their project, including tester access details, progress, feedback and evidence. Assigned testers receive the brief and access information needed for their work. TestCircle administrators can review project and account information for coordination, support and dispute resolution.

Saved tester payment details are private to the tester and authorized TestCircle administrators handling eligible payouts or compensation review. They are not shared with project developers or other testers. Relevant recipient details are used when an administrator sends an approved payout through a payment provider.

Safety reports and Admin responses are private to the reporter and authorized TestCircle administrators. Developers and other testers cannot read them. Admin may share the actions a developer needs to take without sharing the private report.

In-app notifications are available only to their recipient account.

Reports and uploaded evidence are not public marketing content. Evidence access is restricted by project permissions. Do not upload information that you are not authorized to share with the developer or TestCircle staff.

4. Service providers

We use Neon for account authentication and database services, Vercel for hosting, analytics and private evidence storage, Google for Google sign-in and configured public-page analytics, and payment providers available at checkout for payment processing. These providers process relevant information under their own privacy terms.

Our private Founder CRM dashboard receives account information such as name, email and signup status, along with account-linked activity and attribution. This supports enquiries, customer support and product analysis. We may also disclose information when legally required or necessary to investigate fraud and protect participants.

Providers may process information outside your country. We limit the information shared to what is needed for the relevant service.

5. Cookies, storage and analytics

Authentication uses cookies to maintain your session. Browser storage may also keep theme, attribution and other interface preferences. Analytics can use cookies or browser identifiers to understand visits and how people find TestCircle.

Configured Google Analytics records public-page visits and fixed action names, signup role, and confirmed purchase events with an order reference, amount and currency. The analytics code removes arbitrary URL query information while retaining supported Google Ads identifiers and short campaign labels (source, medium, campaign and content). Never put personal information in campaign labels. TestCircle’s account-linked action tracking uses named actions and general page categories rather than entered form text or passwords. Information you intentionally submit in a form is still stored for the service.

Our configured Google Analytics and account-linked activity relay respect browser Do Not Track and Global Privacy Control signals. Other providers may apply their own settings and policies. Blocking analytics does not prevent you from using the testing service; disabling essential authentication cookies can prevent sign-in.

6. Storage and security

We use account permissions and restricted access to protect information. Saved tester payout destinations are encrypted in our database; masked summaries are shown in the workspace. No service can guarantee absolute security. Use test accounts and redact unrelated personal data from evidence.

The TestCircle Android app keeps session cookies, pending sign-in state, and unfinished report drafts encrypted locally using Android Keystore. These are excluded from app backups and device transfers. Drafts do not submit automatically. Uploaded screenshots are sent only when you choose to attach them; local drafts remember references to uploaded files. Local drafts and session data are cleared on sign-out. Optional testing reminders use Android notification permission and the device schedule; the native app does not include an advertising or analytics SDK.

We retain information needed to provide the service, resolve disputes, prevent fraud and meet record-keeping obligations. Retention depends on the type of record and purpose; we do not promise immediate deletion of transaction records or backups when an account is closed.

7. Your choices and requests

You can update available profile fields in your account, and update or remove saved tester payment details in My profile. Removing a saved payout destination does not delete completed payout references or other transaction records. Contact hello@testcircle.app to request access, correction, deletion or closure, or to raise a privacy complaint. We may verify your identity before acting. We explain any information we need to retain for payments, disputes or legal obligations.

Use your browser’s privacy settings to limit optional analytics. Do not submit another person’s personal information without permission. If you believe information about a child was collected without appropriate authorization, contact us so we can review it.

8. Policy changes

We update this page when our practices change and show the latest revision date above. Contact us if you need clarification about a change or how your information is used.

Request account deletion

You can request deletion of your TestCircle account and associated personal data without reinstalling the app. The request page explains ownership verification, the shared Android and website account, and any records that may need to be retained.